Effective Date: July 21, 2025
1. Processing Time
- Orders processed within 1-2 business days
- Business days: Monday through Friday
- Orders placed on weekends/holidays processed next business day
2. Shipping Methods and Rates
Domestic Shipping (United States)
- Standard Shipping (5-7 business days): Calculated at checkout
- Express Shipping (2-3 business days): Calculated at checkout
- Overnight Shipping (1 business day): Calculated at checkout
International Shipping
- Available to select countries
- Delivery time: 7-21 business days
- Rates calculated at checkout based on destination
3. Free Shipping
- Free standard shipping on orders over $75 (US only)
- Promotional free shipping periods announced via email
4. Tracking Information
- Tracking number provided via email
- Track your order through carrier website
- Contact us if tracking not received within 48 hours
5. Delivery Issues
Incorrect Address
- Customer responsible for providing accurate address
- Additional fees may apply for address corrections
Failed Delivery
- Packages returned to us incur reshipping fees
- Unclaimed packages may be subject to restocking fee
6. Contact Us
Shipping inquiries: Email: info@glamoreonline.com